Xfinity cable card firmware upgrade not working. 03 firmware update this past Wednesday. The screen never changes and so far I have left it up for as long as 3 hours just to make sure. Is there any way to get it updated or a new card? I called customer service and th Aug 28, 2024 · All three of my TiVos that have CableCards in them (1 Bolt, 1 Roamio, and 1 Edge) are stuck trying to upgrade the firmware. This article provides a comprehensive guide to understanding and executing firmware updates on Comcast routers, aimed at technically proficient users. That would violate their service agreement, as all changes must be communicated to customers well in advance. Thanks Comcast, really appreciate it. Ways to replace rented equipment For equipment rented from Xfinity, like TV Boxes and modems, choose an option below, if you’re eligible to upgrade: Here in Houston we seem to be getting a Cable Card update. This can be done through the router’s IP address or through the Nighthawk app for NETGEAR routers. They can help with more advanced troubleshooting. Apr 25, 2020 · Your ISP DHCP not working - when modem is in bridge mode - can get an ip when not in bridge Hello Been getting intermittent drops of internet between my Asus router and Comcast Gateway. I had this msg 3 times in 20 days, 3 cards replaced and now I gave up. The modem is a c7000v2. I have heard of them misrepresenting this before as "an upgrade to version 2. After the firmware updates there were no problems in watching any channels. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. 04. If it’s not, consider upgrading to an Xfinity Gateway. (My firmware version is 20. Apr 22, 2024 · Is Xfinity Stream not working on your LG Smart TV? Get back to binge-watching with our 12 easy fixes, from power cycling to firmware updates. 2nd LED: Cablecard: Green = CableCARD present, flashing = card present but not ready (authentication in progress or no RF feed). ) So after an hour of her trying to fix it, she had me exchange the card at the store. But my OTA feed will probably fill in the blanks. And no, your TiVo can’t Try these tips if you have problems with your Xfinity Internet or WiFi connection. If a card fails (I’m not convinced your did, but it’s moot now), they simply won’t replace it. But they couldn’t figure Oct 8, 2023 · Resolve common issues with the Xfinity X1 box such as no signal, audio or video problems, remote control issues, and more. Their store employees cannot help me. 1 day ago · Xfinity does still support existing CableCARDs, but only certain advanced reps can properly update the billing codes. They are continuing to support all current working CableCards installed in customer’s homes. Jul 21, 2025 · LED status Left LED: Power/link: Green = Ethernet link, flashing = searching for DHCP, red = no Ethernet link. 0 of CableCARD". Knowing how to troubleshoot can save you time. I get HBO through them in addition to regular channels. ” Follow the on-screen instructions to complete the update. Wholly unexpected. Oct 31, 2023 · When the tech came by, did we re-pair the cable cards? We do have a forum Xpert thread that may help with doing this. Check for any available firmware updates for your Xfinity TV Box and install them if necessary. affirmed different plans to wind down their support for CableCARD, an access card technology that allowed subscribers of traditional pay TV services to watch Important: Verizon will no longer offer new CableCARDs or Digital Adapters. 2_F. "The beauty about a CableCARD is that it's disconnected from the host [set-top], so all you have to do is get a message to the CableCARD. CableCARD self-install setup instructions To complete activation, the If your gateway looks like it’s not working, visit the Xfinity app for troubleshooting steps. Plugged in my backup up device and well cable card needed a firmware update. It looked just like my MX011ANM (XG1v1) box, and I was concerned that Disney+ would not work. I've tried rebooting them when it starts the loop over as to not interrupt any actual downloading or flashing. Dec 11, 2024 · We adored Tivo. com Xfinity Stream Not Working Roku Comcast’s Xfinity Stream app for Roku devices is now available, but it doesn’t work with all Roku models. The XG1v3 box will work with Disney+. Comcast and other providers are definitely making things difficult for existing customers. May 19, 2024 · Are any Comcast/Xfinity customers having trouble with cable cards? If so, since when, and location? I'm having issues in York PA since the "network upgrade" on 4/26/24. 1a-USA-6-848) Mar 29, 2025 · This firmware is currently available for Comcast, Charter, and Cox Subscribers. Feb 4, 2007 · Basically, I insert the card, the TV reads "Updating Channel List" as indicated in the manual but then in the middle of the screen it says something to the effect that is upgrading the CableCARD firmware. Whether you use Xfinity for internet, TV, phone, or wifi, you might encounter issues that require troubleshooting. Feb 1, 2009 · Depends on what area you live. Jan 28, 2025 · Out of Range: Xfinity remote controls typically use infrared signals that require a direct line of sight with the cable box. com Sep 20, 2021 · Anyone know what's up and/or how to fix it? I saw on a post a year or so ago that Xfinity was coming out with a firmware update to allow WiFi 6 - but again that was a year ago so I'd assume that should have been out by now. As mentioned by @XfinityJennifer you are not required to update your television when you update your television box. If you want to upgrade your existing TV equipment, call 1-800-837-4966. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. As expected the cablecard Data number changed with drive change. An Xfinity TV upgrade will be done automatically, without user interaction, and should not impact your TV viewing. Aug 22, 2024 · If a cable card won't upgrade when told to do tht by Xfinity, as happened with one of my TIVOs, you are done. This week, Comcast and Altice U. If you have a tuning adapter, see Tuning Adapter: Troubleshooting and Tuning Adapter: Installation. Jul 2, 2025 · Maintaining the latest firmware on your Comcast-supplied gateway (or router) is crucial for optimal network performance, security posture, and feature availability. 1401. Then it flashes back and goes to the update screen where it is stuck at 0%. Hello, u/billweld. Xfinity troubleshooting is an essential part of ensuring uninterrupted service and enjoying a seamless experience. While we all know / can sense this is coming (with Xfinity only supporting legacy cable card customers who are grandfathered in), the "at some point" mentioned obviously does not give any Aug 11, 2024 · FYI, my original Cable Card was a Motorola M-Card. After waiting 12 hours hoping the update would go through. Have had 3 techs, 2 linemen, Dec 2, 2024 · Cablecard in Tivo stopped Working - Now no longer Paired I have a cable card in a Tivo that stopped working Yesterday (Saturday 11-30-2024). By following these steps, you can easily check for and install updates, ensuring your device stays current and efficient. Are your Xfinity HD channels not working and you don’t have a clue on what to do to fix it? Just like you, a lot of Xfinity users and subscribers are having problems accessing their channels. How can I get support from an Xfinity staffer that has knowledge of TiVo and the CableCards ? I Aug 26, 2024 · Amid its shift to IP video, Comcast has told customers that it will no longer provide new CableCARD security modules to new or existing customers starting on October 24. You can initiate your television equipment swap by following the directions outlined here: https://www. I have a CM3000 modem which received the V6. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Navigate to “Settings” and select it. At the Get the most out of Xfinity from Comcast by signing in to your account. Comcast customer support told me they do not update the firmware, the customer does, which is a lie. CableCARD compatible TiVo devices: If your cable provider is sending a technician to install Make sure the CableCARD is fully inserted. 2GB service? I already have LAG setup on it. Apr 1, 2025 · This indicates that either the CableCARD is not initializing correctly, or is not getting an out of band connection. What will happen Using a CableCARD device instead of a Comcast TV Box means you will only be able to receive one-way digital cable channels and not be able to receive Xfinity On Demand, pay per view (PPV), or the interactive programming guide. May 23, 2024 · Xfinity typically pushes firmware updates automatically to modems, but checking periodically for updates is a good practice. Troubleshoot now! May 22, 2025 · Hello. Nov 14, 2024 · I’m using a TiVo system with a Comcast cable card. Dec 9, 2024 · The modem either gets a bootfile that doesnt work Or there is some sort of device compatibilty problem with Arris S34 and Xfinity. The equipment you receive will have the connections for both HD and SD services. Jan 25, 2024 · In response to emails from xfinity, I upgraded my cable modem to the recommended Hitron CODA56. It was not without its quirks. " Is there any indication if Optimum intends to roll out this fix for CableCARD or not? The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. According to the NetGear firmware table, the current version should be 1. The channel signal strength data I bought an upgrade through Xfinity Mobile, and it was delivered and doesn’t show up on my account. 05. Calling Comcast, their IVR reports a grey or black screen is the system being updates and could take 30 minutes. Make sure you have your new Apr 8, 2010 · PKKXKB*** PKQNJD*** If the one with almost the same number has the firmware update, would it be possible to swap the cards in the devices and force an update? I'm wondering if the Tivo and/or the OS can affect the success of a firmware update (the working one is in an EDGE on experience/OS 4 and the non-working is on a BOLT on experience/OS 3). They said all they could do was run troubleshooting tool ( same one we have in xfinity app) and all it does is reboot modem Nov 15, 2017 · Had TiVo activated and all set up but there is an issue getting CableCard from Xfinity store paired with the TiVo Bolt VOX. The conversation concluded at this point. This article lists the steps to pair or activate your CableCARD. Then last night I get "This channel is not authorized", ON EVERY SINGLE CHANNEL. You can reach us 1-1 as well. If this does not work, then try to navigate with your Smart TV remote control. Intel (or your PC manufacturer) can give you more details on how to identify your driver version number and complete the driver update. View the entire list of approved customer-owned modems. Update Xfinity Cable Box Firmware If your software is out of date, it won’t be able to keep up with the new features that Xfinity may have released. If you would like to try and troubleshoot your existing CableCARD we would be happy to assist. I was able to change the Data number easily, but like in the past when I used the online activation site the card was not actually getting validated for premium channels. FAQs What are Xfinity WiFi Extenders and how do they work? Xfinity WiFi Extenders are devices that can be paired with a compatible Xfinity Gateway to create a mesh WiFi network in your home. g. Also check the CableCARD Menu screen on the HDHomeRun PRIME’s web page and make sure that the card information is present, and that the Card Authentication shows “success”. You may also say "System Refresh" into your Xfinity Voice Remote or try a System Refresh online. I'm getting a notice: Channel not authorized V58 I tried going through the supp Dec 2, 2024 · “Comcast is slowly deactivating the cablecards” They’re not doing that. According to Netgear Comcast has Dec 25, 2024 · Press the “Menu” button on your remote. xfinity. Current firmware version is v5. May 27, 2023 · My main box on the second floor still works perfectly (Live TV still pauses, etc) so this appears to be either a firmware (update?) or hardware issue with the one box Dec 25, 2022 · I have a Netgear CBR750 modem/router with one satellite. Get it with an Xfinity X1-eligible package and X1 TV Box. I have tried two different cable cards (Both Cisco MultiStream that they provided and each got firmware updates when I first connected them) and Xfinity CableCard phone support could not get either to work. Feb 13, 2024 · Keeping your Samsung TV’s firmware up to date is crucial for ensuring compatibility with connected devices like your Xfinity cable box. Sep 23, 2006 · See if you can get NEW cards with recent software version, otherwise they will work for a while and the dreadful "firmware upgrade" will be back. According to xfinity, I should be getting up to 200 Mbps upload speeds per my current Internet plan. 03 as the supported version but I suppose that may Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. That effectively bound us to Xfinity. Netgear's site still lists V2. Oct 20, 2022 · Right now it's either the issue support is saying, the firmware upgrade problem which they are telling me to go to netgear support which netgear will probably tell me to go back to Xfinity, and go into a support loop, or the issue is poor connection the modem gui is actually reporting on the downstream. After 3 different cards, one tech told me that my tivo is old technology. If a CableCARD stops working after a service change, the likely cause is that the provisioning code was dropped or changed. If Comcast will not be supporting the use of Cable Cards going forward, is that the "end" of TiVo compatibility? We would like to show you a description here but the site won’t allow us. S. It does not say that all CableCard support for all Optimum users is suspended. This process involves either calling Xfinity customer support or using the online activation portal. Xfinity customers who use non-verbal communication can get help through our American Sign Language (ASL) Support Center. Contact your cable provider if problems persist, as they may need to push the firmware update remotely or replace the CableCard. to pause and rewind live tv, insert the card" Nov 22, 2023 · As others have mentioned, it appears that recently Xfinity pushed v9 of firmware to the Netgear CM2050V modems. The cable card had been successfully working for a while and I know that the cable card was successfully paired. Jul 16, 2025 · Are you experiencing issues with your Xfinity services? Don’t worry; you’re not alone. I just dropped comcast cable internet for att fiber a couple of months ago and I really don't want to mess around with a streaming option for cable tv. Make sure your coax cables and connections are in good working order. After installation and activation, a CableCARD communicates with your local cable system and delivers all the high Dec 9, 2024 · Hello everyone, I'm hoping someone can find the solution to this issue. In this article, we’ll detail the easiest fixes for when Xfinity Stream is not working on Samsung smart TVs. My service is through cable card in my TiVo. Back in the day (2008-ish) Comcast’s DOCSIS-powered cable internet outperformed the only alternative, which was DSL. Setting up a new or replacement TiVo Device? If you have a new device, your box will download a software update during Guided Setup and then will reboot to install the software. Mar 16, 2023 · This morning my cable box in my master bedroom went out I tried to reset it but it is stuck on software update and won't go past 0% I tried switching the box to another room to see if it would upda Feb 12, 2025 · Regularly checking for software and firmware updates can help keep your Xfinity DVR running smoothly. To update your Xfinity firmware, you will need to follow these steps: Jan 31, 2025 · Xfinity Voice Remote Not Working: If your Xfinity voice remote isn’t working, first check if the mic button works. Nov 16, 2023 · To resolve the issue of the "Xfinity cable not working but the internet is," you should check the cable connections, try restarting the cable box, check if there is an outage, and lastly, reset your modem. The app allows XfinityTV subscribers to watch live TV and on-demand shows and movies on their Roku devices. It will also continue to support existing CableCards after October 24. The cable card is not working and will not update the firmware. Most of the people had issues due to a firmware update and others live in areas where they should have upgraded their cablecards before October 24. An effortless experience gives you your favorite entertainment, from live TV to DVR and Netflix, in one place with our Voice Remote. It worked fine since I bought it in early June 2021. From rebooting your router to checking network cables, here's how to troubleshoot when your Xfinity internet is not working. Troubleshooting guide for Xfinity X1 box problems. Provisioning: After connecting your modem, you’ll need to activate it with Xfinity. I'm sorry to hear you're having issues logging in to update the firmware on your modem. I do not recall what the replacement card was, but I don't recall it being a Motorola card. It keeps cycling between the upgrade screen and the Home Screen. Xfinity phone support told me to go to the store to get a new cable card. For the last few days now logging into the modem is extremely slow. We were compelled to switch to business class service because consumer service was badly degraded at certain times of the day. If an update is available, your TV will download and install it, which may resolve the recognition issue with the cable box. When I got home, I noticed that one of the devices was no longer having any signal coming from it, If you require new TV equipment, please call 1-800-XFINITY to speak with an agent who can assist. It is very frustrating being stuck between Sep 5, 2024 · I've read a lot about a firmware upgrade from Xfinity causing upload performance issues. For Linksys routers, the update can be done manually by downloading the appropriate firmware from the Linksys support page. Apr 8, 2021 · When I clicked "Yes" to the message to upgrade equipment, I was sent a PX013ANM, which is a XG1v3 DVR box. My Question is since I can not access the GUI how do I know what firmware version I have and how will I know if you push it to my modem. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. If you have recently moved or changed cable providers, you will need to Repeat Guided Setup for the new cable lineup. 03 but the device has 1. I have two CableCards and the firmware was updated with no issues. Jan 2, 2024 · Tap any button and check the remote’s LED light. Learn about TV, internet, home security, and more Jul 3, 2021 · My xfinity box is stuck in the process of updating to new software and will not exit no matter how many times I unplug it to reset it. Dec 2, 2024 · Contact your cable provider for more information V58)". Comcast may be incompetent but that’s their only crime here. Contacting Comcast Support If you have tried everything and still face issues, contact Comcast Support. Force update on cable box (fixes channel lag and some error codes) Dec 6, 2024 · Someone mentioned in a thread that Comcast / Xfinity is planning to shut off all cable card at "some point". Feb 4, 2007 · > Comcast CableCARD hangs when updating firmware (Samsung HL-S5688w)Username: sign-up? Password: forgot? If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. You may also consider using the Xfinity Stream app on a smart TV or other device with internet access. About the size of a credit card, a CableCARD is a plug-in card that is inserted into a slot on your TiVo DVR so you can receive digital cable channels. We would like to know if the PAIRING Device support from Xfinity Mobile How does Xfinity Mobile Care (XMC) work? What do I do if my eSIM or physical SIM (pSIM) card isn't working? How do I unlock my Xfinity Mobile phone? The Xfinity Discovery Hub is your resource for Xfinity product news, technology education, and more. CableCARDs are supplied by your cable provider and enable your DVR to unscramble your cable provider's encrypted signal. If you’re too far away or obstructed by furniture or objects, the remote may not work. I ke Learn how to activate your CableCARD. Check to make sure that signal is present on the cable line you are using. If you cannot tell the difference between the Smart TV and Xfinity TV on-screen displays, try to navigate with your Xfinity TV remote control first. And that the correct config / boot file is being pushed to the modem. 5. Xfinity was given this version in December 2023. p. And as one would expect, Tivo points the finger at Comcast and Comcast says this is Tivo's fault, with the last Comcast Tier 2 tech suggesting this is a 20. Replace the batteries if there’s no light or the LED blinks red 5 times. The blue screen says "preparing your box for new software" and is followed by eight DOCSIS status tests, with the last being "Operational" The results are either DONE or OK for all of the tests, although the answers are different for each every time I Oct 4, 2023 · Update Firmware: Outdated firmware can sometimes cause issues with remote streaming. Feb 7, 2024 · If Arris is refusing to refund me the money for the modem that doesn't work on Xfinity because Xfinity isn't updating the firmware, then do I just have to eat the cost of this $320 modem when I go out and buy another modem that may or may not work? I need firmware version 01. If you’re using your own modem, confirm it’s compatible with Xfinity Internet service. Tuner LEDs (3) (only on early models): Green = streaming video, flashing = reserved for use but not streaming. It’s a matter of time before they go after Dec 12, 2024 · When your Xfinity internet is down, it can seem like the end of the world. 1. Nov 3, 2024 · I just spent two hours with support. After the reboot, Guided Setup will resume automatically. Jan 1, 2002 · Forum discussion: So, i'm right in the middle of watching a show on my DVR, when it stops, throws up a message that it's preparing for a CableCARD FIRMWARE UPGRADE and now I'm just sitting here at The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. d. They were able to pair it back. Nov 22, 2023 · As others have mentioned, it appears that recently Xfinity pushed v9 of firmware to the Netgear CM2050V modems. Thanks! Jan 4, 2023 · It uses my existing Comcast account to get access to most of the Comcast channels that I get through the CableCard (a few don't work, notably PBS). ANSWERED: Xfinity CableCARD Activation and Pairing Self-Installation Setup. I have a Ceton InfiniTV tuner with a CableCARD that has stopped working as of the past few days, and trying to get Optimum's chat or phone tech support to help me troubleshoot or re-pair the card in their system has been a frustrating and useless effort (to say the least). Again, my upstream speed issue is intermittent and isolated to OFDMA upstream channel not always locking on modem reboot. There isn’t any progress and seems to be stuck at a g Mar 10, 2024 · Yesterday, I went to a Xfinity store to get on another promotion (my account has 4 cable cards). " I do not have a Xfinity/Comcast set top box, just their Cable Card in my Edge. There are numerous posts here about what happened recently with a failed firmware update and their attempts to resolve the issue. Basically, I got a Cable Card in the mail from Xfinity for the TiVo, and it didn't work, it gave me the invalid Cable Card error, and I was reading on this forum, and someone said the solution was to get an Arris Cable Card May 6, 2024 · I am using the xfinity gateway xb7 and I think it needs the firmware updated but my understanding is that I cannot make it happen as the end user - it has to come from xfinity. Volume Button Not Responding: If the volume button isn’t responding, try reprogramming the remote to your TV or sound system. Jul 28, 2006 · Most of the people had issues due to a firmware update and others live in areas where they should have upgraded their cablecards before October 24. For details on how you can get a CableCARD to activate your Xfinity TV service on CableCARD-compatible retail devices, read about obtaining a CableCARD. Starting researching and it looks like it may be my gateway is not in bridge mode. This article provides answers to FAQs regarding Xfinity WiFi Extenders. Does anyone know if the issues with the Netgear firmware have been resolved? Feb 23, 2007 · Comcast is on a mission to get everyone's CableCARD devices paired (binding them to your hardware by getting the HostID). Anyone else experiencing this? Mar 25, 2021 · O/k then that sounds like Comcast hasn't yet upgraded your speed / sent the proper config file to the modem. Check the diagram for instructions. So , the trick is to use a Sep 16, 2006 · Anybody encounter this when installing the cable cards? I was on phone with Cox (phoenix) and when i put in the second cable card, within a minute or so, instead of going to the screen with host i. Netgear says I cannot update the firmware on my own, that Comcast will have to push it. Checked back about 6 hours later and everything was working as it should. Glad you like the majority of cablecard customers have not had any issues. Go to “System” and select “Firmware Update. The cable card now says that it is no longer paired. Has anyone had luck getting Comcast to take responsibility and help fix the problem they created? Apr 4, 2023 · @rufus97 Thank you for posting your questions here in our Xfinity Forum. Learn how to troubleshoot with your Xfinity Stream portal and app. So you can try calling 1-800-comcast and ask the rep to confirm that the modem's provisioning, and your account data in their database is correct and complete. It keeps doing this cycle without any progress ever being made. So why is Xfinity not allowing this modem to work with the new 1. Then Xfinity did an "upgrade" to its system in my area (Bellevue, WA) on November 7 2 Dec 23, 2023 · on top of that i have called xfinity multiple times and their customer servicr plain outright told me they dont update firmware on customer owned modems which is not true. I would love to get upgraded to a Jan 5, 2020 · I have my own Netgear CM1000 modem. So, worry not, because, in this guide, we’ll go over this issue comprehensively! We’ll be discussing the usua Aug 27, 2024 · That letter says certain CableCards will no longer function. x firmware issue. To update your Xfinity router, you can access the router’s firmware and download the latest updates. Learn how to update the firmware on your Xfinity router. Dec 7, 2024 · Good morning, @ marie012194 as of October 24, 2024, Xfinity no longer provides new CableCARDs to new or existing customers. Called xfinity and found out after 6 months of non usage the cards unpair from device. 03. For more information and FAQs about CableCARDs, learn about CableCARDs. I join you in your frustration, sorry. Given the lack of remaining CableCARD users in 2023 I'm not surprised the first-level techs have no clue what to do, but Feb 23, 2023 · A recent firmware update to Netgear CAX30 routers may be impacting your internet connection. 01. However it only works with certain Roku models, and not all features are available on all models. after 01-Nov-2024? Adding a card to your account doesn't count. My internet connection keeps dropping and a firmware update is the last resort (from what I have researched). 08. If you need to troubleshoot your Xfinity Internet or TV service, review Xfinity Internet and WiFi connection troubleshooting and what to do if your Xfinity TV and Internet is out. Dec 2, 2024 · Our Roamio seems to have suffered a cable card failure of some sort. 7. I’ve had the same issue with my Xfinity modem for my Internet, and it turned out to be a software update issue. I have called Xfinity support and rebooted the TiVo multiple times with no luck in restoring my TV service. Connectivity Issues: If you have an Xfinity remote that is supposed to connect via Bluetooth, there may be connectivity problems. . It can take from 1-2 hours to complete this initial Guided Setup. Dec 3, 2024 · Comcast pushed out CableCard firmware updates about a week ago. If they take away my tivo (cablecard) I might not have a choice. There's a way to basically reengineer how some of the things work within PowerKEY so that it can handle this rollover date. " They provide extended Nov 22, 2024 · I went to the nvidia shield and forgot about it. If you are experiencing trouble with your internet and currently using this Netgear router, please conta Sep 3, 2022 · 6. Apr 5, 2023 · I had a cable card for years, and one day it seems the host id changed (according to the Comcast person. 3. st/3Q3hU2K? Find out if you're using an Xfinity-approved modem. Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. I would love to get upgraded to a firmware version that actually allows all 6 tuners to work. The CM 1200 states it can handle speeds of up to 2GB service. Message came up that says “software update is in progress” doesn’t move past 0% then says “we’ve run into a problem here, give us a call” but doesn’t list a number and can’t exi Aug 21, 2024 · Hello, It appears that my TiVo Roamio is stuck in a CableCard upgrade loop. Feb 28, 2024 · I just upgraded my Roamio Plus 3TB drive to a 8TB drive. Luckily, we now have the online cablecard activation site working again. Feb 23, 2023 · A recent firmware update to Netgear CAX30 routers may be impacting your internet connection. I installed it today, and Disney+ works fine. Performing a System Refresh will interrupt all X1 TV Boxes and recordings in your home for up to 10 minutes. Nov 28, 2024 · No, Comcast is not “locking” your card as a strategic decision. From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix common account and TV Box issues. Jul 20, 2021 · Why am I getting this msg on my TV? "instant replay card removed. Check out our Rogers and Rogers Together With Shaw help and support resources: how-to articles, troubleshooting tips and more. Enjoy entertainment your way with great deals on Xfinity by Comcast. Just to make sure we're following the correct steps, can you please visit this link and confirm we're the correct steps are being followed https://comca. 03 as the supported version but I suppose that may http://cablepapa. My bedroom tivo, which has had a working cable card for three months (I was forced to get new cable cards when I moved), suddenly stopped connecting to xfinity Aug 27, 2024 · Comcast told LightReading that it will provide affected customers with a free year's usage of a streaming device and guide them to use the Xfinity app. NONE of my channels are working. and cable card #, a TiVo screen appeared that says "Firmware Upgrade" and "Upgrading the CableCARD Cable Card firmware upgrade in progress. Struggling with Xfinity Internet issues? Our complete guide offers troubleshooting tips, solutions, and expert advice to get your connection back up and running smoothly. If you are experiencing trouble with your internet and currently using this Netgear router, please conta Apr 22, 2024 · Xfinity’s streaming service has too much binge-worthy content for you to get stuck dealing with a broken app. Troubleshoot using Xfinity Assistant Open May 19, 2025 · Customers who previously used CableCARDs and need new TV equipment are encouraged to consider transitioning to Xfinity X1 TV boxes. They will not permit an X1 box and a TIVO on the same account. Nov 26, 2013 · Has anyone had any success getting Comcast to upgrade your cable card firmware? When I asked at my local Comcast store the lady hardly knew what a cable card is much less anything about the firmware. If both of these are true Nov 4, 2013 · It should be noted Signal is in the high 90's and SNR were deemed to be really good. If your gateway works with other devices but not your Windows PC, you’ll need to update your WiFi driver. Understanding Router Firmware and its Importance Firmware, in the context of Nov 22, 2024 · Xfinity/Comcast support then informed me that the cable card was malfunctioning and that they would not provide support or replacement for the card. Dec 14, 2024 · Has anyone had success pairing a cable card to a TiVo with xfinity/comcast in the last month, e. Oct 12, 2023 · Trying to watch tv. Make sure you have your new Make sure the CableCARD is fully inserted. However, the tool will not delete any Last Monday, I stopped getting a signal and knew that it was my cable card, so I called xfinity (yay) to help resolve it. In a separate email they give a date: "As early as June 12, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand and Subscription Video On Demand (SVOD) packages. Find instructions for checking for updates and installing them. Nov 10, 2023 · Learn how to fix your Xfinity Wi-Fi, internet service, Xfinity Stream TV app, and more with our easy troubleshooting guide. Restart your cable box, and update the firmware via the Xfinity app. If the upgrade remains stalled, power cycle the TiVo and try rescanning for CableCard updates. Xfinity WiFi Extenders help eliminate areas where WiFi coverage drops or is weak, also known as "dead spots. Dec 22, 2021 · My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Apr 17, 2021 · I also own the CM1200 by netgear bought it a few months ago to use with my 1GB Xfinity service. I tried to set it up today, and while the device recognizes that my CableCARD has been initialized, it is not able to pick up any channels, it seems that it has not been configured correctly for my device. Apr 28, 2025 · Dealing with Xfinity cable box issues can be frustrating. According to this page Xfinity's current stance is as follows: Comcast is committed to working with manufacturers of retail devices, including manufacturers of CableCARD devices, in order to provide our customers with more choices to access and enjoy Xfinity TV services. Nov 11, 2024 · Hi, I have a Tivo and a Cablecard. I am currently running firmware version PKEY1. Well main box started having issues. Yes, I know it won't work for new activations. wyl fwdoor nxeuoa wmsosd vkaue agcacv lmiyyl elrlah szser qkracw
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